Handpicked Home Decor, Furnishing & Bedsheets  |  Delivery Across India

Terms & Conditions

Last Updated: 11 October 2026

Welcome to Echocraft India. These Terms & Conditions govern your access to and use of our website, https://echocraftindia.com/, and any purchases made through it.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using our website.

1. About Echocraft India

Echocraft India is an online store offering bedsheets, home furnishing products and related items. We aim to provide customers with quality products, a convenient shopping experience and reliable delivery services across India.

In these Terms & Conditions, “we,” “us” and “our” refer to Echocraft India, while “you” and “your” refer to the customer or website visitor.

2. Eligibility to Use the Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are under the age of majority, you may use this website only with the involvement and supervision of a parent or legal guardian, as applicable.

You agree to provide accurate and complete information when placing an order or creating an account.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, colours, sizes, fabric details and prices.

However:

  • Actual product colours may vary slightly due to screen settings, lighting and device displays.
  • Minor variations in measurements, prints or product appearance may occur.
  • Product specifications and included accessories will be as stated on the relevant product page.
  • We reserve the right to correct genuine errors or update product descriptions when necessary.

Please review the product details carefully before placing your order.

4. Pricing and Payments

All product prices will be displayed on the website in Indian Rupees (INR), unless stated otherwise.

We reserve the right to update product prices, discounts, offers and promotional terms without prior notice. Any price change will not affect an order already accepted, except where correction is required for an obvious pricing error or as otherwise permitted by applicable law.

Orders are subject to successful payment verification, where applicable. We are not responsible for payment delays or failures caused by banks, payment gateways or other third-party payment providers, although we will reasonably assist with order-related payment issues.

Customers must not use fraudulent payment methods or provide unauthorised payment information.

5. Orders and Acceptance

After placing an order, you may receive an order confirmation by email, SMS or another available communication channel.

An order acknowledgement does not necessarily constitute final acceptance of the order. We reserve the right to decline or cancel an order for legitimate reasons, including product unavailability, suspected fraud, incorrect pricing or delivery restrictions.

If payment has already been collected for an order that we cancel, the applicable refund will be processed in accordance with our Refund Policy and applicable law.

Please ensure that your name, delivery address, phone number and other order details are correct before confirming your purchase.

6. Shipping and Delivery

We aim to deliver orders within the estimated delivery period displayed on our website or communicated at checkout.

Delivery timelines are estimates and may vary due to the delivery location, courier operations, weather conditions, public holidays or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and an accessible contact number. Additional charges or delays resulting from incorrect addresses, failed delivery attempts or customer unavailability may apply where permitted and disclosed.

For further details, please refer to our Shipping & Delivery Policy.

7. Cancellation, Returns and Refunds

Order cancellation, product returns, exchanges and refunds are governed by our Refund Policy.

Customers should review the applicable policy before making a purchase. Where a return or refund request is permitted, the customer may be required to provide the order number, photographs or other reasonable information to help us verify the request.

Refund processing times may depend on the payment method and the relevant payment provider.

Nothing in these Terms & Conditions is intended to limit any consumer rights or remedies available under applicable law.

8. Customer Responsibilities

When using our website, you agree:

  • To provide genuine, accurate and up-to-date information.
  • Not to use the website for unlawful, fraudulent or misleading activities.
  • Not to interfere with the website’s security, functionality or operation.
  • Not to attempt unauthorised access to our systems, accounts or data.
  • Not to copy, reproduce, distribute or commercially exploit website content without appropriate authorisation.
  • To use the website in compliance with applicable laws and regulations.

We may restrict or suspend access where reasonably necessary to address misuse, fraud, security concerns or legal obligations.

9. Intellectual Property Rights

Unless otherwise stated, the website’s text, product photographs, graphics, logos, branding, design elements and other content are owned by or licensed to Echocraft India.

You may access and use this content for personal, non-commercial shopping purposes. You may not reproduce, modify, publish, distribute or commercially use our content without prior written permission, except where permitted by law.

All third-party trademarks and brand names remain the property of their respective owners.

10. Website Availability and Accuracy

We aim to keep our website accessible and its information accurate. However, uninterrupted access cannot be guaranteed.

We may update, modify, suspend or discontinue any website feature, product listing or service when reasonably necessary.

We will make reasonable efforts to correct technical errors and inaccurate information when identified.

11. Third-Party Services and Links

Our website may use third-party payment gateways, delivery services, analytics tools or external links.

These third-party services may operate under their own terms and privacy policies. Echocraft India does not control independent third-party websites and is not responsible for their content or practices, except to the extent responsibility cannot lawfully be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Echocraft India will not be liable for indirect or consequential losses arising from the use of our website, temporary website interruptions or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including rights and remedies available to consumers.

13. Privacy and Personal Information

We collect and process personal information as described in our Privacy Policy.

By using our website, you acknowledge that relevant information may be processed for purposes such as order fulfilment, payment processing, customer support, delivery coordination, fraud prevention and compliance with legal obligations, in accordance with our Privacy Policy and applicable law.

Please review our Privacy Policy to understand how your information is handled.

14. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business, website features, legal requirements or operating practices.

Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of the website after updated terms are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any dispute arising from the use of this website or purchases made through it will be handled by the competent courts or authorities having jurisdiction under applicable law. Nothing in this section limits any mandatory consumer rights or remedies available under Indian law.

16. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

We will make reasonable efforts to respond to your queries and assist with your concerns.

Thank you for shopping with Echocraft India!

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